Frequently Asked Questions

How many points can I redeem?

The accrual of NeuCoins and the value attributed on redemption of such NeuCoins will be as decided by Trent from time to time.

What is the value of each point?

The current terms are: For WestStyleClubmembers: Earn rate: Rs.1000 = 1 point; Burn rate: 1 point = Re1 Points can be redeemed at Westside stores with a minimum points balance of 150 points.

What is the voucher validity?

• Birthday voucher is valid only for respective birthday month for you and your loved ones on online or in-store purchases.

Can I refund the voucher amount?

No voucher can be encashed.

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